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426 Fairlawn Road • Louisville, KY 40207

Cell (502) 553-5200 • E-mail jason.luckey@gmail.com

Jason I. Luckey
Objective    
  My objective is to find a career position with an established company.
 		  
Work Experience    
 

n     March 2003 – October 2004, Properity Incorporated, Louisville, KY

Customer Service/System Administrator/Network Administrator

Charged with the care and maintenance of three Windows 2000 Advanced Servers and one Unix-based email server. Responsible for the installation of new hardware and software for corporate office. Supported 10 desktop computers with Windows XP Professional and Office 2000 software as well as two Windows 2000 Server file servers in the office environment.

Implemented a virus scan and spam block set of protocols on the Unix-based email server which cut “bad email” delivery almost 50%.
Created a voicemail server/fax server for corporate communication purposes.

Main point of contact for communication between web hosting company and Properity, Incorporated.

Tasked with describing company's mission and products to customers. Answered any questions they had, or referred them to someone who could. Spent time identifying ways to streamline existing products to create new products that would generate additional income. 

n     March 2000 – March 2003, RE/MAX Properties East, Louisville, KY

System Administrator/Network Administrator

Responsible for a variety of projects including network infrastructure, intranet and internet projects Maintained desktop computer hardware and software for over 100 individuals.  Supported Windows 98 and Windows XP operating systems. Tasked with voice-mail upgrade and maintenance.

Responsible for leading twice-monthly training sessions over a variety of computer related topics. Responsible for designing and implementing intranet communication website which increased agent communication and productivity. Installation and maintenance of high volume Unix-based email server.

Maintained one Windows NT4 fileserver with Veritas backup for file redundancy.

Responsible for the training of staff and agents to use city-wide multiple listing system to its best advantage during time of drastic change.

Responsible for coordinating repairs and service of office wiring and telephone system.

n     January 1999 – March 2000, TEK Systems, Louisville, KY

IT Contract Employee

 

Performed hardware and software installations in a variety of workplace settings. Responsible for troubleshooting corporate-specific applications. Involved in planning and executing corporate-wide desktop Y2K rollout utilizing Windows NT4 desktop computers.

Responsible for inventory control of computer hardware and software.
Performed file backup and restore during a statewide desktop overhaul. 

n     October 1996 – March 2000, Vencor, Louisville, KY

Administrative Clerk

Information liaison between corporate office and field employees. Assigned with the task of maintaining corporate Lotus Notes directory and Address book.
Designed and implemented new work office space for ongoing office communications.

 
Education    
 

University of Louisville-College of Arts and Sciences
n     Bachelor of Arts – Political Science, 1995

 
Skill Set    

Hardware
  • Desktop Computers
  • Laptop Computers
  • Dell Proliant Servers
  • Compaq Servers
  • Cisco 5024 Router
  • Netgear hubs and switches
  • BayStack routers
  • Cannon Digital Printers and other miscellaneous office equipment
 

Software
  • Windows 95/98/ME/2000/XP
  • RedHat and SuSE Linux
  • FreeBSD
  • Microsoft Office
  • PC Anywhere
  • Apache Web Server
  • Microsoft Internet Information Server
  • Qmail
  • Microsoft SQL Enterprise Manager
  • Veritas Backup Exec
  • Adobe Acrobat
  • Microsoft Visual Studio
  • Citrix Server
 

Other
  • Linux Administration
  • NT Administration
  • LAN Troubleshooting
  • Hardware and Software Installation
  • System Support
  • Network Mapping and Support
  • Helpdesk Support
  • Email Administration
  • Wireless Network Installation
  
Download
References
Coverletter
 
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